Fuel Poverty Strategy

Published September 2023 An accessible strategy document from southtyneside.gov.uk

Foreword

Everyone should be protected against the cold in their own home.

It’s shocking that today a lot households in South Tyneside are living in fuel poverty – people that are on a low income and struggle to heat their home for a reasonable cost.

Low incomes and affordability concerns have been worsened by the pandemic and the cost-of-living crisis; the need to take effective action to reduce fuel poverty has never been more important; more people are being forced into difficult decisions about whether to prioritise ‘heating or eating’.

Warmer homes are healthier homes and reducing fuel poverty will protect the health and wellbeing of our most vulnerable residents, which in turn will reduce the strain on local health and social care services.

Fuel poor households are more likely to live in energy inefficient homes and this is a problem across all tenures - social housing, private rented, and owner-occupied homes.

Improving the energy efficiency of homes has lots of benefits, not just improving health and wellbeing. These include reduced energy costs and carbon emissions, higher asset values, local job creation opportunities, improved and a more energy efficient housing stock, increased educational attainment and employability, fewer winter deaths and reduced pressure and costs for the NHS. Plus, if people aren’t spending as much on their energy bills, they will also have more money to spend on other things, further supporting local jobs and the local economy.

There is a lot we can do locally to help prevent and alleviate fuel poverty. The objectives and actions in this Strategy will help improve the lives of the borough’s residents, helping South Tyneside to become a place where people live healthy, happy, and fulfilled lives.

Councillor Jim Foreman Lead Member for Housing and Community Safety

Purpose of the Fuel Poverty Strategy

The purpose of this strategy is to highlight the issue of fuel poverty and its impact on residents in South Tyneside, plus identify actions to tackle fuel poverty in the borough. This Strategy covers homes in the owner occupied, privately rented, and socially rented sectors in South Tyneside.

Table 1 - Stock by tenure in South Tyneside
Owner occupied Privately rented Rented from either the Council or Registered Providers Total
58% 12% 30% 100%

Table shows stock by tenure in South Tyneside (taken from 2019 data tables published by the Office for National Statistics - the number and percentage of dwellings by nature, for local authorities in England and Wales, using an alternative method).

This Strategy will cover the period 2023-2026. The accompanying action plan will be regularly monitored and evaluated by the Housing Strategy Team.

This Strategy was developed following extensive consultation, including with Officers from across the Council, South Tyneside Homes, the general public (through an online survey) and other stakeholders including Age Concern Tyneside South, Citizens Advice and Inspire South Tyneside (including their HealthNet Group - a collective voice representing the people of South Tyneside to debate, influence and shape local health and wellbeing policies and services).

Aim of strategy

To reduce fuel poverty in South Tyneside and support vulnerable groups in tackling fuel poverty.

What is fuel poverty?

A household is fuel poor if it cannot afford to keep its home adequately warm at a reasonable cost, given its income. Fuel poverty is usually caused by a combination of low household income, high energy requirements and high energy costs, with energy-inefficient housing being a key driver.

Government has updated the way fuel poverty is measured [1]. The updated measure, Low Income Low Energy Efficiency (LILEE), finds a household to be fuel poor if it:

  • Has a residual income* below the poverty line (after accounting for required fuel costs) and
  • Lives in a home that has an energy rating below Band C

Government targets around tackling fuel poverty have been set to ensure:

  • As many fuel poor homes as is reasonably practicable achieve a minimum energy efficiency rating of Band C, by 2030[2].
  • Fuel poor homes are upgraded to Band D by 2025.[3]
  • All homes are upgraded by 2035 to EPC band C where practical, cost-effective, and affordable.[4]††

These targets are based on Energy Performance Certificates for fuel poor homes rather than a specific fuel poverty level. An Energy Performance Certificate (EPC) is a rating of how energy efficient a home is. The certificates are banded on a scale of A (most efficient) to G (least efficient). An EPC is a legal requirement when a home is bought, sold, or rented.

In England a household in a home with an energy efficiency rating of C or better (around half of all homes) cannot be defined as being in fuel poverty, regardless of their income or the level of energy prices. Around 44% of homes in South Tyneside have EPC ratings above band C.

* Residual income is defined as equivalised income after housing costs, tax and National Insurance. Equivalisation reflects that households have different spending requirements depending on who lives in the property.

The poverty line (income poverty) is defined as an equivalised disposable income of less than 60% of the national median.

†† The Climate Change Committee has recommended that all rented homes meet EPC band C by 2028. The Government published proposals[5] in September 2020 to require all private rented homes to get to EPC C by 2028. This would apply to all new lettings from 2025.

The impact of fuel poverty

Tackling fuel poverty can have impacts on several policy areas. For example, cold homes can have negative impacts on both mental and physical health, potentially adding demand to the NHS and social care providers, plus directly contributing towards excess winter deaths.

Transforming the housing stock so that homes are warm, healthy, and fit for the future will help protect the health of those most vulnerable and reduce the strain on our NHS, whilst complementing the approach to more preventative healthcare.

Health impacts of cold homes include increased risk of heart attack or stroke, respiratory illnesses, poor diet due to ‘eat or heat’ choices, mental health issues, and worsening or slow recovery from existing conditions.

Older people and people with certain health conditions, such as heart problems, asthma, depression, or chronic obstructive pulmonary disease, can see their symptoms improve or even have their life extended by living in a warmer home.

Tackling fuel poverty also helps to reduce carbon emissions and keeps household bills down.

In addition, living in a fuel poor household affects children’s wellbeing and life chances.

Research by Shelter[6] found that that children in poor housing are at greater risk of:

  • Severe ill-health, disability, and mental health problems.
  • Respiratory problems such as asthma, infections such as meningitis and tuberculosis, and slow growth, which is linked to later coronary heart disease.
  • Absences from school.

Fuel poverty is linked to lower educational attainment and a greater likelihood of future unemployment, low-paid employment, and poverty. Therefore, it is identified as a key issue in South Tyneside’s 2020 Economic Recovery Plan[7].

National Policy

This strategy complements several national policies including:

In 2014, the Government introduced a fuel poverty target for England to improve as many fuel poor homes as is reasonably practicable to a minimum energy efficiency rating of Band C, by the end of 2030. The 2015 Fuel Poverty Strategy[8],“Cutting the Cost of Keeping Warm”, set out Government’s plan to meet this target. In February 2021, the UK Government released an updated Fuel Poverty Strategy for England titled Sustainable Warmth: Protecting Vulnerable Households in England[9]. It sets out how the government will tackle fuel poverty, while at the same time decarbonising buildings, so that those in fuel poverty are not left behind on the move to net zero, and, where possible, can be some of the earliest to benefit.

The Clean Growth Strategy[10] sets out proposals for decarbonising all sectors of the UK economy through the 2020s, including tackling fuel poverty and improving the energy efficiency of homes.

The Energy White Paper[11] addresses the transformation of the UK’s energy system, promoting high-skilled jobs and clean, resilient economic growth, delivering net-zero emissions by 2050. It also commits to consulting on regulatory measures to improve the energy performance of owner-occupied homes. Government is consulting on how mortgage lenders could support homeowners in making these improvements.

The government will change Building Regulations so that from 2025 the Future Homes Standard[12] will deliver homes that are zero-carbon ready. Homes will be fitted with low carbon forms of heating. A full technical specification for the Future Homes Standard will be consulted on in 2023. Legislation will be introduced in 2024, ahead of implementation in 2025.

The aim of the Future Buildings Standard[13] is to further amend Building Regulations to improve the energy efficiency and sustainability of new and renovated buildings. It proposes to create a new requirement aimed at reducing the risk of overheating in homes, plus proposes more stringent requirements for ventilation and energy efficiency when existing homes are renovated or when doors, windows or heating appliances are replaced.

The Department for Levelling Up, Housing & Communities (DLUHC) are reviewing the Housing Health and Safety Rating System(HHSRS)[14]. It is the risk assessment tool used by local authorities to assess hazards in residential properties, including excess cold. The Department for Business, Energy & Industrial Strategy (BEIS) and DLUHC will work together to ensure the HHSRS review takes account of the most up to date evidence on cold homes and aligns with wider Government aims on energy efficiency and fuel poverty.

The DomesticMinimum Energy Efficiency Standard (MEES)[15]Regulations set a minimum energy efficiency level for domestic private rented properties.

The Climate Change Committee (who advise the Government on decarbonisation) said in their Net zero report that ‘addressing fuel poverty should continue to be a priority’[16].

The Commons Business, Energy and Industrial Strategy Committee’s report on Energy efficiency: building towards net zero[17] provided some estimates of the impact of energy efficiency on various sectors:

  • Energy savings: total energy use could be reduced by an estimated 25% by 2035 through cost-effective investments in energy efficiency and low carbon heat.
  • Cutting energy bills: Energy efficiency measures have already saved households around £290 per year since 2008. Reducing total energy use by 25% by 2035 would result in average energy savings for consumers of roughly £270 per household per year.
  • Jobs: Similar scenarios suggest that between 66,000 to 86,000 new jobs could be sustained annually across all UK regions.
  • Economic Growth: This ‘cost-effective’ approach would require an estimated £85.2 billion investment but would deliver benefits (reduced energy use, reduced carbon emissions, improved air quality and comfort) totalling £92.7 billion - a net present value of £7.5 billion.
  • Optimises infrastructure investment: Energy efficiency can prevent expensive investments in generation, transmission and distribution infrastructure and reduce reliance on fuel imports - with a present value of avoided electricity network investment of £4.3 billion.
  • Competitiveness: The UK is a net exporter of insulation and energy efficiency retrofit goods and services.
  • NHS savings: Reduced NHS costs of roughly £1.4 billion each year in England alone. The health service is estimated to save £0.42 for every £1 spent on retrofitting fuel poor homes.
  • Air quality: The present value of avoided harm to health is calculated at £4.1 billion in accordance with HM Treasury guidance.

Plan for Jobs[18] outlines how the government will boost job creation to secure economic recovery from coronavirus, including supporting and creating jobs that facilitate making homes greener, warmer, and cheaper to heat.

The ten-point plan for a green industrial revolution[19]sets out the approach government will take to support green jobs and accelerate the nation’s path to net zero.

The Social Housing (Regulation) Bill[20] includes a review of the Decent Homes Standard[21]. The review will consider how the standard can work to better support energy efficiency and the decarbonisation of social homes. In addition, the Bill may seek to include improving energy efficiency as part of new regulatory standards for registered social landlords.

Mitigating and adapting to climate change is expected to present economic challenges and opportunities as the UK seeks to pursue ‘green growth’. The Government sees green finance as central to this transition. This is discussed further in the Government’s 2019 Green Finance Strategy[22].

New guidance for landlords of Houses in Multiple Occupation (HMO) may be published to clarify when an EPC is required and when the Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 [23] apply to HMO.

The House of Commons Environmental Audit Committee[24] has said that the UK’s legally binding climate change targets will not be met without the near-complete elimination of greenhouse gas emissions from UK building stock by 2050. The retrofit of the existing housing sector needs much greater focus and is at risk of letting the rest of the economy down on decarbonisation. Several recommendations for policy changes are made including that the Government should bring forward the allocation of the £3.8bn of funding (Social Housing Decarbonisation Fund) pledged before the 2019 general election. This would deliver cost savings at scale. This funding should be frontloaded to reap the benefits of cumulative emissions savings towards net zero.

The Heat and Buildings Strategy[25] sets out how the UK will decarbonise homes, commercial, industrial, and public sector buildings, as part of setting a path to net zero by 2050. This builds on the commitments made in Clean growth: transforming heating, the Energy white paper and the Prime Minister’s 10 point plan.

The government published their Net Zero Strategy: Build Back Greener[26] in October 2021; it sets out policies and proposals for decarbonising all sectors of the UK economy to meet the net zero target by 2050.

The Committee on Fuel Poverty (CFP) is an advisory Non-Departmental Public Body sponsored by the Department for Business, Energy & Industrial Strategy (BEIS). They monitor and provide independent, expert advice on the government’s strategy to improve the energy efficiency of fuel poor homes in England to make them more affordable to heat. Their 2021 annual report[27] explains the need to:

  • Approve long term funding for government’s proposed energy efficiency programmes and focus them on the fuel poor.
  • Develop and implement additional programmes to meet the 2025 Band D milestone.
  • Ensure a fair transition to net zero for households who are vulnerable and in fuel poverty
  • Ensure that low-income households are protected against the impact of unaffordable increases in energy costs.

In 2022, DLUHC published A fairer private rented sector[28] – a landmark white paper for the private rented sector – which set out the government’s commitment to introduce a legally binding Decent Homes Standard to the private rented sector. DLUHC launched A Decent Homes Standard in the private rented sector: consultation[29] in late 2022. The proposed Standard introduces further requirements on landlords regarding energy efficiency.

An Energy Bill[30] is currently progressing through Parliament. The Bill includes provisions about energy production and security and the regulation of the energy market, plus about heat networks and about energy smart appliances and load control.

In addition, a range of measures are currently available to help alleviate fuel poverty including:

  • At the time of writing the government are operating a Green Homes Grant Local Authority Delivery (LAD) scheme; local authorities can bid for funding under this scheme to improve the energy efficiency of low-income households in their area.
  • The Energy Companies Obligation (ECO) scheme involves obligated energy suppliers installing energy efficiency measures such as insulation and boiler replacement or repair in eligible homes (those of low income, fuel poor, and vulnerable households). The scheme is paid for by a levy on all consumers bills though recipients may need to contribute to the cost of their installation which may not be fully covered by their energy supplier. Local authorities are also able to refer fuel poor and vulnerable residents in their areas to obligated energy suppliers so that they can be offered support under the scheme.
  • The Social Housing Decarbonisation Fund (SHDF) covers a 10-year period and has been designed to improve the energy performance of social rented homes, on the pathway to Net Zero 2050. The SHDF aims to deliver warm, energy-efficient homes, reduce carbon emissions and fuel bills, tackle fuel poverty, and support green jobs. The SHDF supports the aims of the Prime Minister’s Ten Point Plan for a Green Industrial Revolution.
  • The Warm Homes Discount scheme. Under the scheme, medium and larger energy suppliers support people who are living in fuel poverty or a fuel poverty risk group. Some smaller suppliers also voluntarily participate in part of the scheme. The scheme targets fuel poor households, through a rebate of £140. The Energy White Paper committed to extending the scheme until at least 2025/26 and government will consult on reforms to the scheme to better target fuel poverty.
  • The ten-point plan for a green industrial revolution announced the introduction of the Home Upgrade Grant. Government have committed money to help some of the poorest homes become more energy efficient and cheaper to heat with low-carbon energy. The Home Upgrade Grant will support low-income households with upgrades to the worst-performing off-gas-grid homes in England. These upgrades will create warmer homes at lower cost and will support low-income families with the switch to low-carbon heating, contributing to both fuel poverty and net zero targets.

Many activities are now coordinated by the Department for Energy Security & Net Zero.

The Committee on Fuel Poverty have published Understanding the challenges faced by fuel poor households[31]. The research provides a detailed understanding of the challenges faced by fuel poor households during the winter of 2022 to 2023 when making decisions around fuel consumption.

Fuel Poverty and South Tyneside

Proportion of households fuel poor (%)
Area Percentage
England 13.1
North East 14.0
South Tyneside 13.9

Figure shows the proportion of households in South Tyneside (13.9%) that are fuel poor is similar (slightly lower) than the figure for the North East (14.0%), but slightly higher than the proportion for England (13.1%).

In the latest year for which statistics are available, an estimated 3,162,752 households in England were defined as fuel poor under the government’s fuel poverty definition. This was 13.1% of households. However, within South Tyneside 9,690 (13.9%) of 69,876 households were estimated to be living in fuel poverty. This is lower than the North East proportion (14.0%) but slightly higher than the national figure.

Map depicting proportions of households in South Tyneside that are considered fuel poor, by ward.
The map above shows the proportion of households that are considered fuel poor by ward.
Figure 2: Proportion of households that are considered fuel poor by ward
Ward Proportion of households fuel poor (%)
Beacon and Bents 16.7
Bede 16.9
Biddick and All Saints 15.4
Boldon Colliery 12.5
Cleadon and East Boldon 8.4
Cleadon Park 14.4
Fellgate and Hedworth 11.7
Harton 15
Hebburn North 12.6
Hebburn South 11.1
Horsley Hill 12.5
Monkton 14.4
Primrose 15.2
Simonside and Rekendyke 16.3
West Park 18.3
Westoe 14
Whitburn and Marsden 11.9
Whiteleas 13.7
Map depicting the areas in South Tyneside and the proportion of households in fuel poverty by LSOA.
The map above shows the proportion of households in fuel poverty by LSOA.
Figure 3: Proportion of households that are considered fuel poor by LSOA
LSOA Name Number of households Number of households in fuel poverty Proportion of households fuel poor (%)
LSOA Ward - Beacon and Bents
South Tyneside 001A 784 149 19.0
South Tyneside 001B 526 105 20.0
South Tyneside 001D 632 130 20.6
South Tyneside 001E 732 98 13.4
South Tyneside 002D 990 104 10.5
LSOA Ward - Bede
South Tyneside 012A 648 126 19.4
South Tyneside 014A 641 111 17.3
South Tyneside 014B 687 99 14.4
South Tyneside 014C 551 90 16.3
LSOA Ward - Biddick and All Saints
South Tyneside 011A 763 134 17.6
South Tyneside 016A 623 125 20.1
South Tyneside 016B 511 38 7.4
South Tyneside 016C 787 107 13.6
South Tyneside 016D 644 124 19.3
South Tyneside 016E 658 94 14.3
LSOA Ward - Boldon Colliery
South Tyneside 021A 670 131 19.6
South Tyneside 021B 611 40 6.5
South Tyneside 021C 663 48 7.2
South Tyneside 021D 780 148 19.0
South Tyneside 023A 691 81 11.7
South Tyneside 023B 699 77 11.0
LSOA Ward - Cleadon and East Boldon
South Tyneside 022A 653 47 7.2
South Tyneside 022B 542 46 8.5
South Tyneside 022C 737 64 8.7
South Tyneside 022D 622 52 8.4
South Tyneside 023C 641 53 8.3
South Tyneside 023D 650 63 9.7
LSOA Ward - Cleadon Park
South Tyneside 005C 523 71 13.6
South Tyneside 013A 787 97 12.3
South Tyneside 013C 702 144 20.5
South Tyneside 013F 654 120 18.3
South Tyneside 013G 607 44 7.2
LSOA Ward - Fellgate and Hedworth
South Tyneside 017A 598 70 11.7
South Tyneside 017B 573 76 13.3
South Tyneside 020A 605 54 8.9
South Tyneside 020B 640 93 14.5
South Tyneside 020C 604 56 9.3
South Tyneside 020D 626 79 12.6
LSOA Ward - Harton
South Tyneside 006A 639 101 15.8
South Tyneside 006D 643 61 9.5
South Tyneside 008A 616 127 20.6
South Tyneside 008B 613 122 19.9
South Tyneside 008C 597 78 13.1
South Tyneside 008D 635 71 11.2
LSOA Ward - Hebburn North
South Tyneside 009A 1,073 104 9.7
South Tyneside 009B 588 99 16.8
South Tyneside 009C 540 104 9.7
South Tyneside 010A 600 51 8.5
South Tyneside 010B 1,170 104 8.9
LSOA Ward - Hebburn South
South Tyneside 010C 565 82 14.5
South Tyneside 010D 780 46 5.9
South Tyneside 015A 757 68 9.0
South Tyneside 015B 802 124 15.5
South Tyneside 015C 1,137 131 11.5
South Tyneside 015D 618 64 10.4
LSOA Ward - Horsley Hill
South Tyneside 001C 1,096 105 9.6
South Tyneside 004A 684 59 8.6
South Tyneside 004B 679 77 11.3
South Tyneside 004C 662 89 13.4
South Tyneside 004D 816 186 22.8
South Tyneside 006B 605 57 9.4
LSOA Ward - Monkton
South Tyneside 009D 609 109 17.9
South Tyneside 009E 814 119 14.6
South Tyneside 009F 598 54 9.0
South Tyneside 015E 666 83 12.5
South Tyneside 015F 598 107 17.9
LSOA Ward - Primrose
South Tyneside 007A 621 117 18.8
South Tyneside 007B 823 90 10.9
South Tyneside 007C 675 99 14.7
South Tyneside 007D 465 50 10.8
South Tyneside 017C 640 106 16.6
South Tyneside 017D 519 108 20.8
South Tyneside 017E 652 90 13.8
LSOA Ward - Simonside and Rekendyke
South Tyneside 002A 639 171 26.8
South Tyneside 002B 714 117 16.4
South Tyneside 002C 944 131 13.9
South Tyneside 012B 705 110 15.6
South Tyneside 012C 610 92 15.1
South Tyneside 012D 623 72 11.6
South Tyneside 014D 744 111 14.9
LSOA Ward - West Park
South Tyneside 003E 585 118 20.2
South Tyneside 005A 599 98 16.4
South Tyneside 005B 659 63 9.6
South Tyneside 005D 684 135 19.7
South Tyneside 011B 719 170 23.6
South Tyneside 011C 657 134 20.4
LSOA Ward - Westoe
South Tyneside 002E 760 154 20.3
South Tyneside 003A 524 58 11.1
South Tyneside 003B 760 144 18.9
South Tyneside 003C 540 83 15.4
South Tyneside 003D 641 67 10.5
South Tyneside 006C 529 41 7.8
LSOA Ward - Whitburn and Marsden
South Tyneside 018A 587 74 12.6
South Tyneside 018B 522 48 9.2
South Tyneside 018C 855 96 11.2
South Tyneside 018D 719 96 13.4
South Tyneside 018E 929 122 13.1
LSOA Ward - Whiteleas
South Tyneside 011D 797 103 13.0
South Tyneside 019A 654 100 15.3
South Tyneside 019B 740 110 14.9
South Tyneside 019C 640 92 14.4
South Tyneside 019D 505 37 7.3
South Tyneside 019E 642 112 17.4

These statistics were published by the government department for Energy Security and Net Zero. However, the research was undertaken before the cost-of-living crisis and spiralling inflation. The charity National Energy Action estimates that around 4.5 million (approx. 19%) of UK households are currently living in fuel poverty; unable to afford to heat their homes to the temperature needed to keep warm and healthy.

Successful delivery of this strategy will complement other South Tyneside Council priorities, including those identified in:

Reducing fuel poverty is a key part of South Tyneside’s and the North East’s economic recovery from the pandemic and will help generate growth and jobs by supporting a thriving post-pandemic economy and the UK’s sustainability and decarbonisation agendas.

Who do we need to target?

We know that some fuel poor households are more at risk from the impacts of living in a cold home than others, even if they are not necessarily the most severely fuel poor.

In tackling fuel poverty, low income, vulnerable residents that are living in homes rated below EPC Band C will be targeted. Based on information presented in the latest version of the Fuel Poverty Strategy for England, we consider the following low-income households to be particularly vulnerable if at least one member of the household is:

  • 65 or older.
  • Younger than school age.
  • Living with a long-term health condition which makes them more likely to spend most of their time at home, such as mobility conditions which further reduce ability to stay warm.
  • Living with a long-term health condition which puts them at higher risk of experiencing cold-related illness – for example, a health condition which affects their breathing, heart, or mental health.

We also need to target fuel poor households that are on prepayment meters. Prepayment or ‘pay-as-you-go’ meters are a type of gas and electricity meter that require you to pay for your energy before you use it. They are used with a smartcard, token or key that can be topped up at a shop or via a smartphone app; customers put credit on their account before using energy rather than receiving bills for their usage (it’s the same principle as a pay-as-you-go mobile phone).

In addition to covering the standing charge and per unit charge, the meter can be set up to pay off arrears on an energy debt. For this reason, prepayment meters are popular and have frequently been installed in households with energy debt. Some households will request a prepayment meter as an aid to budgeting, whilst some rented properties also have prepayment meters installed to avoid fuel debts being ‘left behind’ by former residents.

Unfortunately, this means that many low-income households are therefore forced to pay more for their gas and electricity; prepayment meters tend to charge above average rates for gas and electricity, plus, the best energy deals on the market usually aren’t available to prepayment meter customers. In addition, energy prepayment can be inconvenient because customers must often go out to ‘top up’ their prepayment meter keys and smartcards. If they can’t afford it or can’t reach a shop to top up their meter, energy supply to their home may be disconnected, leaving them in a cold home and potentially without cooking facilities.

To help combat fuel poverty, tackling digital exclusion in these households is also important; access to the internet is becoming essential – it should not be considered a luxury. For example, it is needed to shop around for the best energy deals, plus new benefits applications, like Universal Credit, must be completed online. Approximately 60% of benefit claimants in the borough are on Universal Credit - claimants need phones and laptops to access their on-line journals.

Being able to go online means you can see your energy bills and estimates, check your tariff, see how competitive it is and whether you should switch.

Most of the best energy deals are only available online too. That’s not just in terms of price; often better contract terms are available e.g. fixed term contracts.

Applying for energy efficiency schemes and grants often requires internet access too.

As well having to make tough ‘heating or eating’ decisions, many families have to worry about the scarcity of electricity to power laptops, tablets, and smart phones.

Even if they do have electricity and access to the web, many households lack the basic digital skills to realise the benefits of the internet too. The importance of tackling fuel poverty and digital inclusion is addressed in theSouth Tyneside Economic Recovery Plan[32].

We will use knowledge of areas of high fuel poverty, wider deprivation, and poor housing, to target delivery at groups that are in most need.

  1. BEIS Sustainable Warmth - Protecting Vulnerable Households in England February 2021

  2. BEIS Sustainable Warmth - Protecting Vulnerable Households in England February 2021

  3. HM Government Cutting the cost of keeping warm: A fuel poverty strategy for England 2015.

  4. HM Government Clean Growth Strategy 2017.

  5. BEIS Improving the Energy Performance of Privately Rented Homes in England and Wales 2006

  6. Shelter Chance of a lifetime 2006

  7. South Tyneside Council South Tyneside Economic Recovery Plan 2020

  8. HM Government Cutting the cost of keeping warm: A fuel poverty strategy for England 2015.

  9. BEIS Sustainable Warmth - Protecting Vulnerable Households in England February 2021

  10. HM Government Clean Growth Strategy 2017.

  11. HM Government Powering our net zero future 2020

  12. MHCLG Future Homes Standard 2021

  13. MHCLG The Future Buildings Standard 2021

  14. DCLG Housing, Health and Safety Rating System 2006

  15. BEIS Domestic private rented property: minimum energy efficiency standard - landlord guidance 2020

  16. Climate Change Committee Net Zero: The UK’s contribution to stopping global warming 2019

  17. BEIS Committee Energy efficiency: building towards net zero 2019

  18. HM Treasury Plan for Jobs 2020

  19. HM Government The Ten Point Plan for a Green Industrial Revolution 2020

  20. House of Commons Library Social Housing (Regulation) Bill – Progress of the bill 2023

  21. DCLG A Decent Home: Definition and guidance for implementation 2006

  22. HM Government Green Finance Strategy 2019

  23. HM Government Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015

  24. House of Commons Environmental Audit Committee Energy Efficiency of Existing Homes 2021

  25. HM Government Heat and Buildings Strategy 2021

  26. HM Government Net Zero Strategy: Build Back Greener 2021

  27. HM Government Committee on Fuel Poverty 2021

  28. DLUHC A fairer private rented sector 2022

  29. DLUHC A Decent Homes Standard in the private rented sector: consultation 2022

  30. UK Parliament Energy Bill 2023

  31. London Economics Understanding the challenges faced by fuel poor households 2023

  32. South Tyneside Council South Tyneside Economic Recovery Plan 2020

Partnership approach

South Tyneside Council cannot tackle fuel poverty alone and we will work in partnership to find solutions to the problem of fuel poverty. Partners include:

  • Government bodies/departments.
  • Local authority departments (e.g. Housing, Environmental Health).
  • South Tyneside Homes and other registered providers in the borough.
  • NHS.
  • Voluntary sector (e.g. Citizens Advice).
  • Community groups/organisations.
  • Energy companies.
  • Businesses (e.g. contractors who install energy measures).
  • Private Landlord Forums.
  • Credit Unions/other regulated financial bodies.

Objectives

Fuel poverty is usually a result of three interacting factors - low household income, low energy efficiency standard of a property and high energy prices. Our focus is on supporting people to improve the energy efficiency of homes and providing advice and support. The three objectives are as follows:

  1. Maximise household income and reduce household costs where possible.
  2. Improve the energy efficiency of homes.
  3. Reduce household energy consumption.

Maximise household income and reduce household costs where possible

Low income affects the quality of housing you can afford. This increases the chances of an individual on a low-income being fuel poor.

Part of the long-term solution to fuel poverty lies in ensuring that families and individuals are as financially secure as possible and receiving all the benefits and tax credits to which they are entitled.

Reducing household expenditure and maximising incomes can lift households out of fuel poverty and reduce the risk of them falling into fuel poverty.

Residents will be supported to maximise their household income, manage their money, and reduce excessive bills.

Case study – South Tyneside Homes Welfare Support

Ms X was employed full time. Unfortunately, due to ill health she was unable to continue work and had to claim benefits. She was also experiencing issues where once affordable bills had turned into problem debts.

With our assistance we completed a full benefit check and determined that due to the nature of their health issues there was additional disability benefit entitlement that Ms X was able to claim. We completed the applications on her behalf.

We also assisted her to come up with a debt repayment strategy based on her much-reduced income. Her creditors accepted the offers.

She also received a backdated benefit sum for the benefits we had assisted her to claim and decided to use the lump sum received to clear arrears of rent and energy debt. She felt that the assistance we had provided had alleviated her anxiety.

Improve the energy efficiency of homes

Improving the energy efficiency of homes is the most cost-effective and long-term solution to tackling fuel poverty. Improving home energy efficiency not only reduces the rate and risk of fuel poverty it can also:

  • Reduce carbon emissions helping to meet the UK’s carbon reduction targets.
  • Improve health and wellbeing.
  • Reduce excess winter deaths.
  • Lower NHS and social care costs.
  • Generate economic growth.

Case study – Energy Company Obligation

A local resident, Mrs X, contacted the Council direct to ask if there was any assistance for a central heating boiler. Her boiler had broken down and she was without heating or hot water. Mrs X was particularly concerned as she was on a low income and would struggle to meet the costs for a new boiler.

Mrs X was referred to an installer, 0800 Repair, to determine if any help was available. 0800 Repair’s Keep Warm Team contacted the customer, and it was ascertained that Mrs X was claiming Benefits and that she also had health conditions that would be exacerbated by living in a cold home. More detailed information was taken, and the customer was advised what the estimated customer contribution payment may be for a new boiler. A technical survey was arranged for the following day.

Once verification was received regarding Benefit entitlement and Energy Company Obligation (ECO) funding, the installation date was arranged pending the customer’s contribution payment. Twelve days from initial contact with the Council a condensing combi boiler was installed.

Mrs X was very happy with the outcome and now has a modern energy efficient working central heating system and is much more comfortable at home whilst benefitting from lower heating bills.

South Tyneside Council has published a Statement of Intent (SOI) for ECO Local authority Flexible Eligibility which aims to alleviate Fuel Poverty. Under the ECO Flex scheme Mrs X would still have qualified even if she did not claim Benefits as one of the criteria groups in the SOI allows access to ECO funding for private households who are on a low income (under £31k a year) and suffer from health conditions exacerbated by the cold. The funding that is available is subject to survey and the available funding and is based upon the energy savings that can be made by installing a measure. This means that a customer may have lower or no contribution if more measures (i.e. insulation) were also installed at the same time.

Reduce household energy consumption

Energy consumption is determined mainly by the way people use energy in their home. These energy use behaviours are often habits which are hard to alter (e.g. leaving lights on and appliances on standby, or leaving electronic devices ‘plugged in’ and switched on at the wall, and not using heating and hot water controls to optimise efficiency). Behavioural change is the most effective and cheapest way to reduce energy consumption and carbon emissions.

Action plan

Actions were developed for each objective:

  • Maximise household income and reduce household costs where possible
  • Improve the energy efficiency of homes
  • Reduce household energy consumptions

Objective 1: Maximise household income and reduce household costs where possible

Action plan for objective 1
Action number Action Timescales (Short = 12 months, Medium = 24 months, Long = 36 months) Who will lead? How will we measure success?
1 Identify potentially fuel poor households to target Short Housing Strategy Team / Carbon Reduction Team / STH Asset Management Identify households living in homes that have EPC ratings of below C that are on low incomes and vulnerable.
2 Investigate and discourage prepayment meter use in the Borough. Short Housing Strategy / Poverty Working Group Fewer households have prepayment meters.
3 Develop a list of digital inclusion services and promote it to targeted households. Short Housing Strategy / Poverty Working Group More households are on cheaper gas and electricity tariffs.
A reduction in the number of households that are digitally excluded.
4 Contact registered providers and ask them to make sure energy efficiency/fuel poverty is discussed as part of their money/debt/welfare advice services. Short Housing Strategy Tackling energy efficiency and fuel povert is discussed as part of advice services.
A reduction in fuel poor households.
5 Review the availability of income maximisation advice and support services. Short Poverty Working Group List and publicise the existing advice services that are available and identify any gaps.
Develop a referral route for residents that want advice. This should include different options for residents e.g. 'face to face', online telephone.
Provide leaflets to food banks in the borough to distribute to their service users highlighting the services that are available to give budgeting/welfare/debt advice.
6 Work with the NHS to target households with health problems (to both improve wellbeing and reduce household expenditure). Medium Public Health

Potential pilot project with GPs.

Patients with medical conditions caused or made worse by living in fuel poverty are referred to debt/welfare/budgeting advice services (as well as receiving the usual GP advice and prescriptions).

This will boost household income, reduce fuel poverty and boost health and wellbeing. Plus reduce costs for the NHS if patients do not have to present to their GP with fuel poverty related health problems again.

Objective 2: Improve the energy efficency of homes

Action plan for objective 2
Action number Action Timescales (Short = 12 months, Medium = 24 months, Long = 36 months) Who will lead? How will we measure success?
7 Create and distribute energy efficiency information to potentially fuel poor homes in the private sector and promote the grants that are available to improve energy efficiency and support applying for them. Medium Housing Strategy/Environmental Health Energy efficiency information distributed to all potentially fuel poor households.
No. of homes in owner-occupied/private rented sectors receiving energy efficiency advice/improvements/average EPC/SAP rating of homes increases.
Support applying for grants and signpost towards installers/providers.
ECO Flexibility (ECO Flex) - identify and refer households that are thought to be living in fuel poverty or on a low income and vulnerable to the effects of living in a cold home.
8 Greater discussion with registered providers about improving the energy efficiency of their homes. Medium Housing Strategy Average EPC/SAP rating of homes owned by registered providers increases.
9 Explore opportunities for South Tyneside Homes to carry out energy efficiency improvements to private homes [e.g. if carrying out planned energy efficiency works (including window replacement) to properties, take advantage of economies of scale to offer the same service to neighbouring owners/landlords]. Medium STH Asset Management Opportunities discussed and plans developed/implemented if feasible.
Benefits of opportunities include additional income generated for housing and associated services
10 Local Plan discusses the importance of tackling fuel poverty/climate change to ensure energy efficiency standards in new build housing improves. Medium Planning Ensure energy efficiency and fuel poverty are sufficiently highlighted in new Local Plan and during discussions to build new homes.
11 Ensure a 'handyperson' service is available to help older or vulnerable people (physical help to make energy savings changes e.g. draught proofing windows and doors). Medium Housing Strategy Existing 'handyperson' service supported.

Objective 3: Reduce household energy consumption

Action plan for objective 3
Action number Action Timescales (Short = 12 months, Medium = 24 months, Long = 36 months) Who will lead? How will we measure success?
12 Promote information to help households understand the impact of their lifestyle on their gas and electricity bills. Medium Poverty Working Group Targeted publicity campaign about the importance of behaviour change and linked cost savings.
13 Promote the benefits of installing Smart Meters. Medium Housing Strategy/Carbon Reduction Team Targeted publicity campaign about the benefits of installing Smart Meters, behaviour change and cost savings.
14 Explore options for helping new South Tyneside Council tenants get onto cheaper gas and electricity tariffs. Medium Housing Strategy / Carbon Reduction Team / Environmental Health / STH Void property management and tenant switching services potentially established to ensure the cheapest gas and electric tariffs for new South Tyneside Homes residents.
15 Encourage registered providers to work together to promote behaviour change. Medium Housing Strategy Evidence of registered providers working together to tackle fuel poverty.